Peter McCarthy Electric Co., Inc.
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|Posted on October 13, 2011 at 10:52 AM||comments (5)|
BY FAR, the hardest thing about my job is scheduling, co-coordinating customer estimate visits and writing up my bids and proposals in a TIMELY manner. In general, paperwork is very hard for me. Being the billing clerk, estimator, secretary, designer, purchasing agent and engineer all rolled into one is very demanding. Running a small business and also being very responsible for taking care of my daughter besides really challenges me to keep on schedule, get paperwork out promptly, and not make promises I can't keep. Its a never ending challenge.
I want to take this moment to give a heart-felt apology to all the folks whose jobs I visited, discussed, looked over, shook hands and then departed, saying I would get back to you in a few days with a quote. I have not found the magic bullet of absolute realistic appraisal of how much I can accomplish in a day. I always seem to have a few bids that I do not get to as quick as I thought I could or would, and then the notes sit on my desk for days, and then weeks, and I become so embarrassed at my lack of professionalism that I do not contact the client to explain, and then, eventually, I send a sheepish email or make an apology phone call. I am trying so hard not to do this, but I just can't seem to get it 100% right.
That is my fault, not yours. All you want or need is to have your bids written in a timely manner, and then have your work done is a professional, efficient manner, on time and on budget. I am the one falling down.
Please accept my sincere apology.
A better electrician than secretary